# Zyvo vs Octadesk: support and sales on WhatsApp with AI

> Octadesk and Zyvo compared for support and sales on WhatsApp in Brazil: help desk, AI agent, social media and price.

Fonte: https://zyvo.marketing/blog/zyvo-vs-octadesk-suporte-vendas-en · Publicado em 2026-07-03 · Comparisons

Octadesk is a Brazilian conversational support and sales platform, with help desk and chat. Zyvo covers support with an AI agent and also does content marketing. Here is the comparison.

## Octadesk: help desk and conversations

Octadesk organizes support and sales with tickets, chat and automations, useful for support and sales teams that need organization and history.

## Zyvo: AI in support and content

Zyvo brings an AI agent that answers on its own, creates content with AI and publishes to social media, unifying conversations in one inbox. A more direct path for the SMB that wants both sides.

## Quick comparison

| Feature | Octadesk | Zyvo |
| --- | --- | --- |
| Help desk and tickets | Yes | Basic |
| Generative AI agent | Partial | Yes |
| Content creation and social | No | Yes |
| Unified inbox | Yes | Yes |
| Price | Per plan | monthly plans per company |

## Zyvo pricing

Zyvo charges one monthly plan per company, the same for every industry, with no lock-in. In real estate, a buyer credit check during qualification is an optional add-on, charged per qualification. Leads without fit or intent are not charged. There is no minimum usage, and the media budget is set and paid by you. Every qualification is recorded in the CRM, with the conversation and the criteria. No lock-in, no penalty. Current prices at zyvo.marketing/#precos.

## Who each option is for

Octadesk for teams that need a structured help desk. Zyvo for SMBs that want AI support and content marketing in the same panel.

## Frequently asked questions

### Does Zyvo have tickets like Octadesk?

Zyvo focuses on conversations with a unified inbox and an AI agent. For formal ticket management, Octadesk is more specialized.

### Does Octadesk create social media content?

No. That is a Zyvo differentiator.

### Which is better to combine marketing and support?

Zyvo, because it covers both with AI in a single panel.

## Verdict

Octadesk is strong at help desk. Zyvo delivers AI support and content marketing, being more complete for the SMB that wants both.

## What Zyvo is

Zyvo is an AI-native sales and marketing platform for the real estate market: developers, land developers, builders and brokerages. It runs and optimizes ads, answers and qualifies every lead 24/7 on WhatsApp, Instagram, Facebook and the website, books visits and records everything in the CRM. The CRM is free and the AI agents come in the Starter, Pro and Business monthly plans, billed per company with no lock-in; current prices at zyvo.marketing/#precos. Learn more at [zyvo.marketing](https://zyvo.marketing).