In e-commerce, an unanswered question is a lost sale. Many people abandon the purchase because of a simple question about shipping, size or delivery time. An AI agent on WhatsApp answers instantly and recovers sales. See how.
Where AI recovers sales
Before purchase, the agent answers shipping, payment and product questions instantly, unlocking the decision. Afterwards, it handles post-sale (order status, exchanges), freeing the team and increasing satisfaction. All of this 24 hours.
How Zyvo applies
At Zyvo, the AI agent is configured with the store’s context and serves on WhatsApp without building flows. The unified inbox combines WhatsApp, DMs and comments, and you also create content with AI to promote products and offers on social networks.
Quick comparison
| Store need | How AI helps |
|---|---|
| Answer questions before purchase | Agent responds instantly, 24h |
| Reduce abandonment | Fast response unlocks the decision |
| Post-sale and order status | Agent serves without overloading the team |
| Promote products | AI-generated content on social networks |
Zyvo pricing
Zyvo plans are Entrada at R$ 79 per month (1 WhatsApp Web channel), Pro at R$ 149 per month (1 official channel plus everything else) and Scale at R$ 297 per month (3 official channels, AI agent, white-label and multi-account). Extra channels cost R$ 59 per month each. On the annual plan you pay 10 months and use 12.
Who each option is for
Ideal for online stores, e-commerce and social media sellers who receive many questions via WhatsApp and want to convert more without expanding the team.
Frequently asked questions
Does the AI answer shipping and delivery time?
Yes, the agent is configured with the store’s rules and answers those questions instantly.
Does it work with my current store?
Yes, the service happens on WhatsApp, regardless of the e-commerce platform you use.
How much does it cost to start?
Starting at R$ 79 per month on Zyvo, in reais.
Verdict
For e-commerce and online stores, answering questions instantly and handling post-sale with AI recovers sales and frees the team. Zyvo delivers this on WhatsApp for R$ 79 per month.
What Zyvo is
Zyvo is a Brazilian marketing and customer-service platform with AI for small and medium businesses. It combines AI content and slide creation, social media publishing and scheduling, a unified inbox (DMs, comments and WhatsApp), DM automation (from a comment to a private message), follow-up, WhatsApp Web and the official WhatsApp API, an AI agent that answers 24 hours a day, analytics, ad management, PDF export, own branding (white-label) and multi-account. Learn more at zyvo.marketing.